[NUG] *Re: API 2.0

[Norman Palardy]

> On Mar 14, 2019, at 9:38 AM, Jon Ogden via Nug <nug at xojousers.com> wrote:
> 
> Sorry responding to my own post, but I had something else to add that I forgot to write the first time!
> 
> I can guarantee you that if the behavior the user reports is verified but NOT a bug, that Xojo would close the case and mark it as not a bug and that the behavior is correct.  I’ve had it happen to me.  

Eventually it happens once an engineer looks at it
Or they actually look at it and do more analysis and figure out complexity, scope of the fix, side effects, etc
And then MAYBE they schedule it to be fixed - or decide to not touch it
But you have no way to see any of that 

> So it’s it’s not a bug, they wouldn’t just verify it and leave it open.

Yup they do for a variety of reasons
Usually "There are higher priority items to take care of", "To small an impact", "Too few people affect by the fix", "Requires the entire (compiler/IDE/etc) to be reengineered"

There are lots of reasons bug reports sit for a long time

Hell I have some of my own that I figured "gee now I work here I'll get that fixed right away"
And now a decade later I'm NOT there and those are still open and unfixed

My personal favourite is "external items in text format"
I think 4 engineers have tried that one and in trying to fix it pretty much broke everything
The conclusion is that an entire new project file format is required
Which puts it in the "yeah we're unlikely to get there any time soon" bucket

> I like you Norman, but I can’t agree with your conclusions with this.

They're not conclusions
They are my actual experiences from the inside knowing how WE used the system and what those things meant
Verified is just "It behaves like this" not "Its a bug"

You're looking at it from outside assuming everything you can see is everything that goes on
That is NOT true

So why not just believe what I'm telling you instead of being pissed off at me ?
I'm not trying to bullshit you
Just trying to correct a misconception you have abut how things work and that they mean