[NUG] *Re: API 2.0
Norman Palardy
npalardy at great-white-software.com
Thu Mar 14 14:26:11 CDT 2019
> On Mar 14, 2019, at 1:12 PM, don <don at flippingdades.com> wrote:
> To be fair to the company, they do care about users. Twice, I got a survey question "How likely are you to recommend Xojo ..."
Thats the NPS surveys they do all the time (net promoter score)
And those get done all the time & are important
And they go into setting goals and sometimes influence things like what gets fixed when - esp when a lot of people say " no because ..." and its all about the same things
> and when I had to say that I couldn't, they did follow up asking why. And on one occasion, extended my license for a month so I could try a beta version to see if something was fixed.
yes ... they do want people who use the product to be promoters
we all did
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